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Field applications support

FIeld Service Support

CTech™ Integrated Analytical Support Services

Customer service



Field Applications Support

Repligen deploys a global team of Field Applications Specialists (FAS), scientists and engineers who provide on-site applications support for customers.  The team offers over 150 combined years of industry experience in upstream and downstream process development, technology transfer and scale-up.

The FAS Team is available to provide support in the following areas:

  • Process intensification - perfusion and fed-batch cell culture processes
  • Membrane selection and optimization- Concentration/diafiltration (UF/DF)
  • Downstream chromatography solutions
    • Economic benefits/drivers for pre-packed columns
    • Column packing/qualification
    • Chromatography development/characterization
  • Continuous processing implementation
  • High-throughput process development, experimental design and data analysis 
  • Scale-up/scale-down throughout process workflow

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Field Service Support

As the Original Equipment Manufacturer (OEM) of a range of industry-leading bioprocessing equipment, Repligen aims to help customers achieve the highest level of performance and productivity from these products and systems.

Manned by a team of Field Service Engineers (FSEs) expertly trained in the maintenance and service of Repligen products, the service is offered globally for selected products and systems.

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CTech™ Integrated Analytical Solutions

Repligen is here to help you evaluate, install, qualify, train and validate your Variable Pathlength Technology within your process development, manufacturing or Quality Control departments.

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Customer Service

Repligen Customer Service is available to provide information and assistance in the following areas:

  • Order placement and/or confirmation
  • Inquiry about a Repligen product or service
  • New customer orientation
  • Pricing information 

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